Travel Express Guarantees "Always The Lowest Prices" When You Book Your Cruise With Us!
If you find a lower advertised cruise rate within 48 hours of booking with Travel Express, call our Customer Service Department toll-free at 1-888-416-3182 Int. 011-954-323-4478
Provide us with the details. The lower advertised rate must be a price for the same cruise (same ship, sailing dates, and cabin category) that you purchased through one of our Travel Express websites.
A Customer Service Representative will review the details. If the lower cruise rate is still available, we'll process your claim and refund 100% of the difference! "Always The Lowest Prices" When You Book Your Cruise With Us!
You must have first purchased a cruise from Travel Express.
The lower advertised rate must be a price found for the same cruise - same ship, sailing dates, and cabin category - that you purchased through Travel Express.
Our "Lowest Price Guarantee" applies only to cruise rates available to the general public. It does not apply to consolidator, group, incentive, interline, meeting, or convention rates that are not available to the general public.
You must meet all requirements for the lower advertised cruise rate (residency requirements for regional specials, age-related discounts, etc.).
Our "Lowest Price Guarantee" applies only to the cost of the cruise (including port charges). Promotional packages, group deals, air or land components, shipboard credit, travel insurance, transfers, pre- or post-cruise hotel stays, and shore excursions are not eligible or included. Taxes and fees, which vary by itinerary, are not included.
To claim a refund, you must contact us prior to your sailing date and within 48 hours of your Travel Express purchase. You must call our Customer Service Department toll-free at 1-888-416-3182 Int.011-954-323-4478 to claim your refund.
The lower advertised cruise rate must be available for booking at the time you contact us about the refund.
Your refund request will be reviewed and we will determine whether you have met the necessary requirements for a refund.
If your refund request is approved, the credit card used to purchase your cruise will be credited 100% of the price difference within 7-10 business days of final approval. If only a deposit has been made, then the final amount due will be adjusted to reflect the lower cruise rate.
Travel Express reserves the right to modify or cancel the "Lowest Price Guarantee" at any time without prior notice or liability to you.
This offer is only valid on Cruise Lines that are members of CLIA.
The Travel Express prices shown are from our online database and are updated regularly from the cruise lines. Unfortunately, transmission errors, recent cruise line updates, and availability make it impossible to guarantee prices until a booking is made. All rates are subject to change and availability may be limited. Travel Express Terms and Conditions apply.